Privacy Policy

About Simple Schedule

Simple Schedule is a schedule coordination platform created by Simple Web, specializing in simple, effective tools for small businesses and nonprofits.

Simple Web is based in Deer Park, Washington.

Your Privacy Matters

We take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

Key Privacy Highlights

• We never sell your personal information to third parties
• Your data is securely stored and encrypted
• You have control over your information and can request deletion
• We comply with GDPR, CCPA, and other privacy regulations
• We only collect information necessary to provide our services

What We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Account information (password, organization details)
• Billing information (processed securely via Stripe)
• Content you create (events, volunteer information, schedules)
• Usage data and analytics
• Communications with us (support requests, feedback)

How We Use It

We use the information we collect to:

• Provide and improve our services
• Process payments and transactions
• Send service updates and support messages
• Respond to your comments and questions
• Analyze usage to enhance features
• Detect, prevent, and address technical issues

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist us in operating our platform (e.g., email services, payment processors like Stripe)
• To comply with legal obligations or protect our rights
• In connection with a business transfer (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for all data transmission
• Secure servers in the United States
• Regular security audits and updates
• Limited access on need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

Your Rights

You have the right to:

• Access your personal data
• Request data correction or deletion
• Opt out of marketing communications
• Data portability (receive your data in a structured format)
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

Our service integrates with third-party services (such as Stripe for payments and email providers for notifications). These services have their own privacy policies, and we encourage you to read them. We are not responsible for the privacy practices of these third parties.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

SMS and Text Messaging (A2P Compliance)

If you enable SMS notifications, we may send you text messages related to your volunteer scheduling activities. By providing your phone number and opting in to SMS notifications, you consent to receive automated text messages from Simple Schedule.

SMS Consent and Communication

• Your consent to receive SMS messages is not a condition of using Simple Schedule
• Message frequency varies based on your notification settings and scheduled events
• Standard message and data rates may apply from your mobile carrier
• We use SMS to send event reminders, schedule updates, and time-sensitive notifications
• Carriers are not liable for delayed or undelivered messages

How to Opt-Out

You can opt out of SMS notifications at any time by:

• Replying STOP to any text message from Simple Schedule
• Disabling SMS notifications in your account settings
• Contacting support at contact@simpleschedule.ninja

After you send STOP, we will send you a confirmation message and you will no longer receive SMS messages unless you opt back in.

SMS Data Usage

Phone numbers provided for SMS notifications are used only for sending service-related messages. We do not share, sell, or rent your phone number to third parties for marketing purposes.

Privacy Questions?

If you have any questions about our privacy practices or want to exercise your privacy rights, please contact us:

• Email: contact@simpleschedule.ninja
• Phone: (509) 471-8216
• Website: simpleweb.ninja
• Address: Simple Web, Deer Park, Washington